Everyone. I can’t figure out how to delete my old review but i was completely wrong. This guy is great and the gloves are awesome. I made a mistake.
Terrible site and experience. Discount never applied. Now I have to chase it down. The second I get these I’m returning them because of this hassle. Just be straight up, guys. If you offer a discount, honor it
Andy - It is a Sunday night and I am a one person company. You ordered these at 4:59pm today and by 8:21 (202 minutes later) I responded to every single piece of your correspondece as well as refunding you for the 25%. Because of backend restrictions we simply cannot make every discount automatic. We are a very small company and that is expensive.
I recognize from the picture below that you are very angry. I did not start this company to upset people. I started it to bring a level of regard back to consumers, through impeccable service as well as best in class, heirloom quality products.
I personally dont think we could have handled this more quickly, however; that is not the point. The point is you disagree. So we have now refunded all of your money and will still send the mittens as a gift to you. I think you will love them and I want you to have them. I do appreciate you giving us a shot, you will not be disappointed (again). I hope you have a great week. - Jeremy (Founder/CEO)
These mittens are only good to about 20 degrees. For those who live in milder climates or only are outside for a few miniutes at a time they will work.
If you live in a Northern climate and spend considerable time outdoors these won't work.
Hi John - Perhaps you got a defective pair. I am the founder and designer. I wore these all weekend in -12 degree temps (-40 wind chill) in Denver and my hands were sweaty. Additionally, we are working with a number of folks in Aspen that report the same thing. Contact me directly at Jeremy Dougherty@Maroonbell.com so we can figure out the issue. Thanks for your business.
I just got them yesterday. I have never liked mittens! But the last 10 years my frost bit hands are always cold in the winter.
And I have to say these are cut and built the write way. No claustrophobic hands. Room for my fingers to move. The leather and the lining is so soft the whole glove moves very easily. Very warm, and comfortable. The quality is instantly recognizable. Like everything else from Maroon Bell. I can’t wait to see them with some patina on them!